Privacy Policy

Your privacy is important to us. This policy explains how Avolship collects, uses, and protects your information.

Last updated: January 16, 2026

Quick Overview

Avolship is committed to protecting your privacy. We collect only the information necessary to provide our logistics and fulfillment services, and we never sell your personal data to third parties.

Information We Collect

Personal Information

When you create an account or use our services, we collect:

  • • Name, email address, and contact information
  • • Business details and shipping addresses
  • • Payment information (processed securely through third-party providers)
  • • Communication preferences

Business Information

To provide logistics services, we collect:

  • • Product catalog and inventory data
  • • Order and shipping information
  • • Warehouse and fulfillment preferences
  • • Integration data from connected platforms (Shopify, WooCommerce, etc.)

Usage Information

We automatically collect:

  • • IP address and browser information
  • • Platform usage patterns and preferences
  • • Performance data and error logs
  • • Device and location information (when permitted)

How We Use Your Information

Service Delivery

  • • Process and fulfill orders across multiple warehouses
  • • Provide real-time tracking and delivery updates
  • • Manage inventory and optimize logistics operations
  • • Facilitate communication between all parties

Platform Improvement

  • • Analyze usage patterns to enhance user experience
  • • Develop new features and optimize existing ones
  • • Ensure platform security and prevent fraud
  • • Provide customer support and troubleshooting

Communication

  • • Send service notifications and updates
  • • Provide customer support responses
  • • Share relevant product updates (with consent)
  • • Comply with legal requirements

Data Sharing and Disclosure

🔒 We never sell your personal data

Your information is only shared when necessary to provide our services or as required by law.

Service Providers

We share data with trusted partners to deliver our services:

  • • Shipping carriers and logistics partners
  • • Payment processors and financial institutions
  • • Cloud hosting and data storage providers
  • • Customer support and communication tools

Legal Requirements

We may disclose information when required by law or to:

  • • Comply with legal processes and government requests
  • • Protect our rights, property, or safety
  • • Prevent fraud or illegal activities
  • • Enforce our terms of service

Your Rights and Choices

Access and Control

  • • View and update your personal information
  • • Download your data in a portable format
  • • Delete your account and associated data
  • • Opt out of marketing communications

Data Protection

  • • Request correction of inaccurate data
  • • Restrict processing of your information
  • • Object to certain data processing
  • • File complaints with regulatory authorities

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@avolship.com

Address: Avolship Privacy Team, [Your Business Address]

Phone: [Your Contact Number]

This policy may be updated periodically. We'll notify you of significant changes via email or platform notifications.